Privacy Policy
A legal disclaimer
Privacy Policy
Last updated: March 2026
1. Introduction
This Privacy Policy explains how Tryality collects, uses, and protects information when you use our services.
SellMore CRM is a customer relationship management platform developed and operated by Tryality. The platform helps businesses manage customers, track interactions, organize leads, and communicate with clients through messaging channels such as WhatsApp and other supported communication tools.
By accessing or using SellMore CRM or other Tryality services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information
• Name
• Email address
• Phone number
• Business information provided during account registration
Customer Data
Businesses using SellMore CRM may store customer contact details, conversation history, follow-up records, and other interaction data within the platform.
Device & Usage Information
We may collect technical information such as device type, operating system, browser information, and basic usage analytics to improve our services and platform performance.
3. How We Use the Information
The information collected may be used to:
• Provide customer management and CRM functionality
• Enable communication tools such as WhatsApp messaging integrations
• Send reminders, notifications, and service updates
• Improve platform performance and user experience
• Provide customer support and technical assistance
4. WhatsApp & Third-Party Integrations
SellMore CRM may integrate with third-party communication platforms including Meta’s WhatsApp Business Platform.
When businesses connect their WhatsApp account to SellMore CRM:
• messaging functionality is processed through Meta's infrastructure
• technical identifiers required for messaging services may be exchanged
• message delivery is handled by the respective messaging platform
Tryality does not access or monitor personal WhatsApp conversations outside the messaging functionality explicitly enabled by the business using the platform.
5. Data Security
Tryality implements appropriate technical and organizational security measures to protect user information from unauthorized access, misuse, or disclosure.
While we follow industry best practices, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. Data Sharing
Tryality does not sell, rent, or trade personal information.
Information may only be shared when necessary to:
• operate and maintain the platform
• comply with legal obligations
• work with trusted service providers such as cloud infrastructure partners
These service providers are required to maintain appropriate data protection standards.
7. User Data Control
Businesses using SellMore CRM remain responsible for the customer data they store within the platform.
Users may:
• update their account information
• modify stored customer data
• request deletion of their account and associated data
Data removal requests may be submitted through the contact information provided below.
8. Changes to This Policy
Tryality may update this Privacy Policy from time to time to reflect service improvements, operational changes, or regulatory requirements.
Updated versions will be posted on this page with the revised date.
9. User Data Deletion
Users have the right to request deletion of their personal data stored on the SellMore CRM platform operated by Tryality.
If you would like to request deletion of your account data or any associated information, you can submit a request by contacting us at:
Please include your registered email address or phone number in the request.
Upon receiving a valid request, we will process and permanently delete the requested data from our systems within 7 days, unless retention is required for legal or regulatory purposes.
10. Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Email: support@tryality.com
Website: https://tryality.com
# Terms of Service ## Welcome to SellMore CRM Welcome to **SellMore CRM**, a customer relationship management platform developed and operated by **Tryality**. SellMore CRM helps businesses manage customers, track follow-ups, organize leads, and communicate with clients through messaging platforms such as **WhatsApp** and other supported communication channels. By accessing or using SellMore CRM, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, you should not use the service. --- # 1. Acceptance of Terms By creating an account or using SellMore CRM, you confirm that: • You are at least 18 years of age • You agree to comply with these Terms of Service • You agree to comply with all applicable laws and messaging platform policies, including WhatsApp Business policies. --- # 2. User Accounts When creating an account with SellMore CRM: • You must provide accurate and complete information. • You are responsible for maintaining the confidentiality of your login credentials. • You are responsible for all activities that occur under your account. Tryality is not responsible for any unauthorized access resulting from failure to protect account credentials. --- # 3. Acceptable Use Users agree not to use SellMore CRM for any unlawful or prohibited activities, including but not limited to: • Sending spam or unsolicited bulk messages • Violating WhatsApp or other messaging platform policies • Sending misleading, illegal, harmful, or abusive content • Attempting to gain unauthorized access to systems or data • Impersonating any person or organization Violation of these rules may result in suspension or termination of the account. --- # 4. Messaging and Communication Services SellMore CRM may allow businesses to communicate with their customers through messaging platforms such as **WhatsApp Business Platform**. Users are responsible for ensuring that they have obtained proper consent from customers before sending messages. Tryality does not guarantee message delivery, as messaging services rely on third-party platforms. --- # 5. Intellectual Property All software, technology, design, trademarks, and content associated with SellMore CRM remain the property of **Tryality** or its licensors. Users may not copy, reproduce, distribute, or resell any part of the service without written permission from Tryality. --- # 6. Privacy Policy Use of SellMore CRM is also governed by our **Privacy Policy**, which explains how we collect, use, and protect user information. By using the service, you agree to the practices described in the Privacy Policy. --- # 7. Limitation of Liability SellMore CRM is provided on an **“as is” and “as available” basis**. Tryality shall not be liable for: • indirect or consequential damages • loss of data or business interruptions • failures caused by third-party services including messaging platforms --- # 8. Account Suspension or Termination Tryality reserves the right to suspend or terminate accounts that: • violate these Terms of Service • misuse messaging services • attempt to harm the platform or other users Upon termination, access to the service will immediately cease. --- # 9. Service Availability While Tryality strives to maintain reliable services, we do not guarantee uninterrupted or error-free operation. Service interruptions may occur due to maintenance, updates, or technical issues beyond our control. --- # 10. User Data Responsibility Users are responsible for the legality and accuracy of any customer data stored in SellMore CRM. Users must ensure they have the necessary permissions to store and communicate with customer contacts. Tryality does not verify or monitor customer data stored by users. --- # 11. Third-Party Services SellMore CRM may rely on third-party infrastructure and services, including but not limited to: • WhatsApp Business Platform • Cloud hosting providers • Communication APIs and analytics tools These services operate under their own policies and terms. --- # 12. Changes to Terms Tryality may update these Terms of Service from time to time. Updated versions will be published on the website. Continued use of the service after changes indicates acceptance of the updated terms. --- # 13. Contact Information If you have any questions about these Terms of Service, please contact us: Email: [support@tryality.com](mailto:support@tryality.com) Website: https://tryality.com